Not resolved
2.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Value for money
Website
0 comments

I have paid for more then 10 backup cd's and only received 1 . I called for answers and was told my cd's would be sent and i would receive them in two days still nothing came after a week.

I received an email from them telling me they don't have my mailing address. I find this funny as I received 1 of them. What ever support Pogo offers is BS!!!! I was also told from the tech my pogo account was hacked and it was hacked from two different people.

I should have figured it was a scam from the tech to get my info,he tlold me he needed to link to my computer to fix this problem, I figured I could trust him cause I got the number from Pogo on my account. When I told him my home computer was hacked from them he said that someone was using his name and info.And now I have to take my computer into bestbuy to fix this problem it's gonna cost me $200.0 to fix this problem and also the $100 plus American for the CD'S I never received.I think Pogo needs to get looked at to see why this happened!!

Product or Service Mentioned: Pogo Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $350.

Preferred solution: Deliver product or service ordered.

I liked: Large variety of games.

I didn't like: Support, Lack of customer service, Customer service.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like