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I asked for a refund for my subscription which I don't use, due to recent life changes I contacted their customer service chat service, the advisor kept putting me on hold to contact some 'specialist team' or some crap, and sat there for an hour for him to tell me I...
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2.1
I liked
  • Game set up itself
I didn't like
  • Unreliable
  • Lack of customer service
  • Never fix any of the issues and blame the customers
#1262745
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I have sent complaints to POGO/EA Sports regarding a person that continually makes new names for the sole purpose of booting players from the game rooms. They respond with..."Thank you for contacting EA Help. My name is Anshul and I would assist you with your issue...
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1.8
I didn't like
  • Lack of regard for the concerns of customers
#1278925
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The new Stackem is HORRIBLE! The new graphics are childish. and the 'freeze' and 'bomb' animals are nearly impossible to see. The chat option is at the bottom out of sight. Option to click on other players and see their profiles. . . GONE. I HAVE CANCELLED MY...
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#1292168
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They got rid of Scrabble, and at automatic renewal time, they sent me an email that they can't charge my card because it was no longer good! So, i didn't bother canceling it, because they said card was not good! Today, I got an email from my credit card telling me they...
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1.0
I didn't like
  • Will find a way to steal you money for new subscription
#1282030
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My computer was hacked I called customer support and in my estimation they were a scam I canceled my debit card so they would not get their money this morning they blocked my computer and had the balls to tell me it would be 160 dollars to fix in not so nice it told...
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1.0
I didn't like
  • Hated it
#1292776
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I have contacted this company 3 times for the issue I'm having with zero results. I spoke with technical support and have twice chatted with their overseas help. I have hit level 23 and can't advance and can't reset. No one seems to know what they're doing. It is quite...
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2.5
#1276987
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Ads became longer and longer till I was constantly getting booted out of unfinished games and getting error message- "you have been removed due to inactivity". I was inactive because of a newer goldfish ad being so long that my move timed out. Every time this goldfish...
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1.7
#1240226
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REALLY disgusted with Pogo I have witnessed the same group over and over again Pogo doesn't care! I work hard for my team why bother if they allow computer bots. Not that Pogo actually cares.. Members names are LoveYouBest2 FaAJS MarkeyMark071566 Trixiefare...
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#1265541
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There are a handful of players that block tables over at the Pogo Hearts game. A player will host a game and these problem players will actively seek out a vacant seat to click on and join. However, their request never appears at the actual game table. This action...
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Anonymous
Anonymous

I am one of the pissed consumer and I pay membership but Pogo or EA cannot solve this ennoying problems mind you they take my money but Don't give much in return.I am lexie320

Anonymous
Anonymous

THIS IS ABSOLUTELY CORRECT. 3 NAMES JOIN TABLES AND DELIBERATELY BLOCK OTHER PLAYERS FROM PLAYING THE GAME. I'VE SENT WRITTEN CPLAINTS TO EA AND IT DOES NOTHING!

#1163165
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Contact Pogo

Mailing Address:
Electronic Arts Inc.
209 Redwood Shores Pkwy
Redwood City, California 94065
United States
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Couldn't locate a board game easily. When I did, couldn't get a game. Also very difficult to locate the delete My Account option. Finally found the instructions, but the delete option was a missing from the menu. Stay away from this site of aggravation. They are money...
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Anonymous
Anonymous

You are just one of thousands of unhappy former users . I was withthem for 20 years. They are very greedy , now that E A has boughtthem. I knew after many futile attempts to r...

#1224218
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