Contact Pogo Customer Service
Pogo Phone Numbers and Emails
Customer Service Number:
-
(650) 628-1393
Pogo Emails:
Pogo Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Pogo Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Pogo is 6506281393. 20% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Pogo may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Pogo Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Pogo is 6506281393. 20% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Pogo may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Pogo mainly because of account, product/ service, payments and charges.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Pogo is dpo@ea.com. 90% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Pogo Website:
Pogo Help Center:
Corporate Office Address:
How Good is Pogo's Customer Service?
Summary of Pogo Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pogo?
Account Question:
- “Cannot login”
- “I re-sign up for Pogo today. I had 80 gems you guys gave me 100 but I only have 128. I’m supposed to have 180.”
- “Cant use my pogo chat its blocked with some weird boxes”
Product/ Service Question:
- “Not working”
- “I cant get connected”
- “Tech support / cancellation procedure”
Payments and Charges Question:
- “Charges”
- “I paid but can’t connect to the games”
- “Having trouble with payment”
Activation/ Cancellation Question:
- “Cancel my subscription”
- “I want to re subscribe to POGO please”
- “Cancel account”
Request for Information Question:
- “I have questions”
- “Why did my club pogostop when I paid for it”
- “Update account”
Return/ Replace Question:
- “Phone number change and can’t log in”
- “Change of phone number and new phone”
- “Need to change info to log in”
Refund Question:
- “Refund for accident purchase”
- “Refund and cancellation”
- “Refund”
Cards Question:
- “To add a new cedit card number to my account”
- “To give you my new discover card number”
- “Pen card dictivet”
Staff Question:
- “I did not enroll for your service. Stop texting me!(”
- “You keep taking $6.99 every month and I do not use your services I need you to delete my account number I'm not switching banks to kiss your rear end”
- “Getting light service on now”
Shipping and Delivery Question:
- “Didn't get money”
- “Where is my cash outb”
- “I did not receive the money I earned in app in my account.”
Website/ Application Question:
- “App problem with claiming points.”
- “The app is crashing”
- “The app won't allow me to buy gems. The error message I get is that there seems to be a problem with my account. Can you help?”
Other Question:
- “To bring back mr bean”
- “Pogo channel mein Jay Jagannath continue kijiye, aur sabse men Omi number Van ko band kijiye”
- “Points”
Compare Pogo Customer Service To
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