Pogo
Reviews and Complaints
www.pogo.com
Lynn R Rot
NEW VERSION STINKS. ALL THE GOOD PAST FEATURES ARE GONE.
CANT EVEN CONTACT THE EXECUTIVES THAT OWN RHE SITE.
Cons:
- New version sucks
Reason of review:
Bad quality
Preferred solution: Let the company propose a solution
Brian Nro
Account lost
I had trouble logging in and contacted customer service. I chatted with 3 people with obvious Indian names and was able to log in but I lost my account. I was told I also had a PlayStation account and I couldn’t link that and the pogo account to the same email address so I would have to start over with a new username. I never heard of such *** and told the guy to just delete my pogo account. Over 10 years of collecting badges and game progress to be left with nothing.
Anonymous
POGO now really sucks!!!!!!!
All the games now are "clunky"....they have multiple problems since they went to their new format...I will be cancelling my subscription if something doesn't change!!!!!!!!
4 comments
Frances F Gzb
Greater Sudbury, Ontario
Change Service Link
Quite a few years ago Persona sold out to eastlink, do to personal things I forgot to change this info. Your 800 phone is not working. I loved the games on pogo an hope you will rectify this problem.My email is frances.a@***.com. THANK YOU
Donna L Lbc
Dmle1214****
I have been a customer for over 10 years. Ever since EA got interested in the web site has gone from good to terrible. There is no consideration for previous customers
Anonymous
Pogo is falling apart
pogo/EA games is falling apart. Trouble loading just about everything. Mini Mart has no new items. Many games no longer available.
Reason of review:
Damaged or defective
Anonymous
Buffalo, New York
Good game turned to crap
I have been playing the free scrabble for years and it seems that some hotshot has decided to screw up the game and add all the pop-up suggestions to disturb our train of thought. To recall a wrong letter I only had to right-click the letter and it would return to my tray. Now the letter must be dragged to the tray and every day I play the game until it freezes and then I play solitaire.
Reason of review:
Bad quality
Anonymous
Delray Beach, Florida
Login doesn't work
can't get in my account
Marilyn o Kio
Massena, New York
I pay for pogo and play hearts all the time.
There are several players that block games... they show at a table but don’t ever move Weaselwhit, mental health and beerahh are a few of them It seems that you can fix the issue and have them time out or booted... if it doesn’t stop, you will lose lots of hearts members
Anonymous
New scrabble
I do not like the changes pogo has made to scrabble....i have lost all my stats and do not know how to get them back. why did it have to change anyway? I have no mouse and the letters do not move to the board without several tries. am not enjoying it any more...that was the reason for me to join CLUB POGO
Judy Qdm
Not getting points for games
This has been going on since you changed to the new format. It has been going on for months. My husband plays all day and does not get any points when he wins a game. Please help
Pros:
- Games
- Mostly good
Cons:
- Not getting tokens we won
- Losing tokens i won
Reason of review:
points not being credited
Preferred solution: Let the company propose a solution
Anonymous
Help to get on my other screen name ty
I have two accounts! I was playing on one of them and I had money and time on it. I on the one I did not want. And I had to put more money out. I don't know how to get on the one I want.
Anonymous
Palm Coast, Florida
Problems with new Scrabble game
i played newer version last night it was awful now i can not get in any games i have been pogo player for years i have been able to fix previous problems but not this time and Support is not helping ,many people that are members are having trouble too
Anonymous
Iplay scrabble but i dont have sound
I play scrabble but while im playing I don't have sound.can you help me?
Anonymous
I have registered my payment for 2019 and i am getting notices to pay??
I filled out my payment account for the next year and I keep getting notices to pay . Why? I upgraded my mastercard and the expiration date on 08/21. Yes the last four numbers are 8121 on this card same as last card but the card is good til 2021. Please fix!
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I wonder if Pogo really cares????Bet the big boys have lined their pockets with out subscription monies....
Me too! I hate the new Scrabble and it's the only game I play on POGO. I will be canceling my long time membership.
The old Scrabble was fine as it was. I hate the new one and will not be renewing.
I agree!! The new "HD" format is terrible.
I use to play scrabble for hours.
The new version is terrible and I'm pissed! Don't think I will renew my subscription.