Anonymous
map-marker Huntington, New York

CANCEL POGO SUBSCRIPTION

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NO LONGER USE POGO.Still have not heard back from pogo. I just want to cancel my subscription. Please advise. Ty
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Gerrard Jzo

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Verified Buyer
|

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Verified Reviewer
| map-marker Springfield, Massachusetts

I want my pogo back I paid for a year

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I want my pogo back I paid for a year
i paid 39.99 about a week or so to play club pogo and they say i have a ban on my acct what for i do not know i never did anything wrong for them to do that i want to know why
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Arlinda J Wdo

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Verified Reviewer

Points

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Pogo - Points
Yes I initially took a whole survey worth 489 points at the end of the survey it took me to a page saying you already took the survey before so I didn't get rewarded anything
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Loss:
$489

Preferred solution: Full refund

Arlinda J Wdo

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Verified Reviewer
| map-marker New York, New York

Points

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Pogo - Points
Yes I took a whole survey then at the end of the survey it says sorry you have already taken the survey so I didn't receive my $489 points
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Anonymous

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Verified Buyer
| map-marker Marshalltown, Iowa

Cause they cancelled my subscription and I've been trying and trying to get ahold of ANYBODY to see that I paid on 2/20/24!!!

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Pogo - Cause they cancelled my subscription and I've been trying and trying to get ahold of...
Pogo - Cause they cancelled my subscription and I've been trying and trying to get ahold... - Image 2
I can't reach anyone outside of a chat ordeal to show that I paid for a years subscription to club pogo on 2/20/24!!!
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Debra L Cly

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Verified Reviewer
| map-marker Terral, Oklahoma

Problem solved

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My husband subscribed to a game site but he retired and didnt want it anymore but lost email and sign in info so he could unsubscribe. When pogo got the message they asked for some info which we gave and they promptly refunded the money and unsubscribed him. Thank you very much!!
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User's recommendation: Keep up with your info!

Ruthie O Ylh

Cant login my account

Pogo - Cant login my account
Cant get any help I already paid for subscription. It is trying to get me to pay for a different subscription.
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Loss:
$7407

Preferred solution: Logged back into my account without having to start over with my games or start over with paying again I am not paying twice

User's recommendation: Help

Anonymous

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Verified Buyer
| map-marker Marshalltown, Iowa

Can't get in my account

Pogo - Can't get in my account
Pogo - Can't get in my account - Image 2
Pogo - Can't get in my account - Image 3
I have been a loyal customer for years. Right now they shut mine down saying I owe. I can't reach anyone to actually talk and have a conversation. $42.79 was taken out of my bank account on 2/19/24. I thought I was good for another year. Please reactivate my subscription. Or someone CALL me please Nancy Warden 641-485-****
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Gale L Yfp

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Verified Reviewer
| map-marker New York, New York

I want to cancel my subscription

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I have been having big issues in trying to cancel my club pogo subscription. I don't understand why this is so difficult.
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User's recommendation: My best friend enjoys the service, but I don't.

Ray A Qvc

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Verified Reviewer

I'm getting scammed

I want to talk to somebody in customer service I'm going to let us from you that I'm disrupting play when I called her number it's a scam can you please call me and we could talk about it I don't know why it's so difficult to get hold of you I've been members since 2015 I need to talk to somebody at the customer service
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Preferred solution: Explanation from you

User's recommendation: I don't have any recommendation until I find out what's going on

Melva Hhw
map-marker Chatsworth, Georgia

Cancelation service

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The number you have 650-628-**** they answer and then hang up on you I'm calling my bank and canceling your payment because y'all will not have the courtesy enough to call or answer your phone there's no way to get you I just want to cancel my service cuz it does not work on my phone and I've already paid A month's issue and I will not pay another oneDo
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User's recommendation: Do not ever subscribe to Pogo game it was screw you over it will get you connected then it won't help you with nothing else

Shiela Srb

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Verified Reviewer
| map-marker Zanesville, Ohio

Cancel my subscription to Club Pogo

Cancel my subscription to Club Pogo
That phone number says not service , cancel my pogo please, i havent been able to get to my club pogo, or even pogo no reaseon to pay for it if i cant play, so cancel it, and i want my money back you took out , Thk You
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User's recommendation: To be able to get ahold of pogo easier, this takes way to long

Anonymous
map-marker Windber, Pennsylvania

Yes bahumbuggg still joins disrubts everyone when my date for renewal is due just cancel me i been there sixteen years not worth the hastel anymore thanks

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Because there's a stalker room there and no one will do nothing with him. I've been playing for two hours, and cannot play a game.
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User's recommendation: no you do nothin to help anyone that has the same problems

Carolyne T Kow

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Verified Reviewer

Computer crashed, got a new tower. Can't get pogo back because cant remember anything except Mindy2208. My old email is ntoebes@***.ca and is know, ntoebes@***.com'

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Would like to talk to a representative in hopes of getting back into my pogo. Again, my screen name is Mindy 2208 but sadly I joined years ago and can't remember anything else.
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Pros:
  • Love the games
Cons:
  • When there is an issue no one to talk to for help

Preferred solution: Back into pogo

User's recommendation: .have a contact phone number for issues like this.

1 comment
Guest

Dear Carolyne, If you want to get help with a game or with your EA Account, create a support ticket at EA Help (https://***/en/help-home/). If you want to recover access, or re-secure your account, try to reset your password by going to https://***/p/juno/resetPassword.

If that does not work, go to https://***/en/help/account/im-locked-out-of-my-ea-account/.

For more info on how to contact EA Help for support, go to https://***/en/help/faq/using-ea-help/. Thanks, EA Data Protection Officer

mandy c Dru

CANT BUY GEMS

cannot contact pogo about this issue , calls not answered and messages. thinking of terminating my membership
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Preferred solution: to be able to purchase gems

User's recommendation: would not use pogo

Jeremiah J Pwt

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Verified Reviewer

Zero stars if I could. Very poor service. No one answers the only send automated message

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They are not fixing the cashout verification issue for everyone Islington the app. And I have money ti O cashout but you can't get a response. Very *** app.
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Loss:
$10

Preferred solution: My payment

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